On Wednesday 24th july 2019
All users of Paytm have received a SMS (Short Messaging Service) that Paytm ICICI Postpaid services will be terminated on July 31st 2019. It is said that Paytm ICICI Postpaid services will be shut down.
Dear user, regret to inform you that Paytm ICICI Postpaid services will be terminated on Jul 31 ’19. Please repay outstanding amount, if any, before Aug 15 ’19, following which your Paytm ICICI postpaid account would be closed.
Termination – Revocation – Surrender of ICICI PayLater Facility
The termination shall only be effective once ICICI Bank receives the Total Amount Due in respect of ICICI PayLater Facility. In the event of closure or at the time of renewal of ICICI PayLater Facility, ICICI Bank at its sole discretion reserves the right to provide a PayLater type that is different from the existing Paytm Postpaid powered by ICICI Bank as held by the PayLater Paytm Customers.
Paytm will be the point of contact for all customer enquiries and any query received by ICICI will be routed to Paytm for resolution. Customer can raise a query on the Paytm platform directly. On the Paytm App, customer can reach out to Paytm through ‘Help & Support’ and ‘My Orders’ section under Profile. On Paytm web, customer can reach out through ‘Help Center’ & ‘Your Orders’ section under My Account.