Jio Chat App having a problem on iOS and android phones.
After announcing Jio KBC Play Along, the app is not responding due to high traffic. the app shows blank or hang and sometimes force quite on iOS phones.
Tips for Solving Screen Freeze Problems
Learn the tips for solving Jio App hanging problem. We are explaining the reasons that cause screen freeze. We will also suggest a few solutions that you can try to get rid of phone hang issues.
1. Reduce the Number of Concurrent Apps to Stop Phone Hang
Each mobile phone comes has a limited amount of resources like memory (RAM) and processing power. If you overburden the app beyond the capacity of these resources, the Jio KBC Play along may hang. So, you should try and minimize the number of concurrently running apps. There are a number of apps that run in the background. You can free the clogged memory by stopping the apps that you don’t need at present.
2. Keep All the Apps Updated
Keep visiting the app stores like Google Play (if you have Android phone) and iTunes App Store (if you’ve an iPhone). Mobile app developers keep on improving performance of their apps. Therefore it is highly recommended that you regularly update all the apps as and when a better version is available. Latest versions of apps may be designed to use lesser memory and CPU power.
3. Shut Down Your Mobile Phone
Shutting down your phone every once in a while is a good idea because it will completely refresh the memory of phone. When you will restart your phone, its memory will be free of all the unnecessary pieces of data that were lingering on and occupying the memory space.
4. Delete Unnecessary Apps
You can also browse through the list of the apps installed in your phone. You might spot a few apps that you had installed once upon a time but you no longer require them. Uninstall such apps immediately. They stay idle in your phone and waste the all important memory space.
5. Identify Resource Hogging Apps
Some of the apps use much more memory than other apps. Game apps (like Angry Birds) are among the top memory guzzling apps. You can check how much memory each of your apps are using. For this go to Settings > Apps (or Memory) > Running Apps. Here you will be able to see which app is using exactly how much memory.
If possible, you may try a lighter alternative of an app that is using a lot of memory. For example, if you use a news app and that app is eating up a lot of RAM; you may consider removing that app and install another news app from the app store.
6. Use Factory Reset Option
This should be your last resort. If nothing else works and phone stills hangs, you can reset your mobile phone back to factory settings. Use of this option will remove everything from your mobile phone. You will lose everything that would be there in the internal memory. And it will be gone forever. All the messages, contacts, apps, bookmarks, photos, videos, songs, ringtone… everything will be deleted. Essentially, this option will make your phone just the way it was when it was produced in the factory.
These were some of the tips that you can use to solve you phone hang problem. We understand that if your phone hangs quite often, it becomes really irritating. Do try the above tips and also share your experience with us through the comments section given below. Please let us know what works for you and what not —so that other readers of TechWelkin can also benefit from your experience. Thank you for using Nusify.
If you’re still facing the same error then its not the problem of your phone. The problem is facing by everyone due to high number of traffic using the same Jio chat application, you have to wait till the next update of Jio Developers to play with the show of KBC episode 9.